Sometimes the issue may not be a problem on your end. Check out Apple's System Status Page. Here, you can see information about the status of Apple's services, such as iCloud, the App Store, and more.
If a particular service has a red icon next to it, then it's down. You might see a peculiar 'We could not complete your purchase: Unknown Error' message when buying apps. This problem occurs when you use multiple Apple IDs.
Mac App Store failing to download apps issue might be due to a buggy build released by Apple. Usually, the company is quick to troubleshoot such critical issues. You should go to the System Preferences menu and update macOS to the latest version.
Whenever I run into such issues, the Force Quit trick does the job for me. What about you? Which trick worked for you? Active Oldest Votes. Improve this answer. So, if not, add the credit info and shipping address to your apple id in advance.
Still not fixed — rorykoehler. Tarinda Tarinda 11 1 1 bronze badge. Paul Paul 1. Mitch Mitch 3 3 bronze badges. Click install on the app you want and it will ask you for your finger print. Press finger an you should be good to go. Worked for me. Chris A. If you're stuck in a loop that's asking for you to review some terms, when you try and view an app in the appstore, and it leads you back to the app store, to fill in a field that should be username, but is actually a password field, try the following, as it helped me on an ipad: Go to the TV app or some other app that is owned by apple, and has your Apple Id in it.
Click on your account, and then whatever option there is to view your account That will launch the appstore to review your account, and will show the correct fields, etc Then you'll be redirected back to the TV app, and should now be able to install apps like normal in the app store. Select the sign out option. You will have to view your Account information and then match its country to the country the Mac App Store is currently in.
Check if your internet is working and stable. In this case, the download or the update will be slow and give the impression that it is stuck. Try connecting to a different internet connection to see if the download or update starts. It will open a Finder window. To re-index your applications, follow these steps. Developed for macOS Special offer.
Free Scan for Mac Issues. Editorial Team.
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